Learning Cultures Limited is committed to protecting the privacy of your information. This Privacy Statement describes Learning Cultures Limited information practices and applies to the www.learningcultures.org and www.cpdforteachers.co.uk websites, other data we collect online and all products and services offered by Learning Cultures Limited.
1. Web Sites Covered
This Privacy Statement covers the information practices of the websites that link to this Privacy Statement: https://www.learningcultures.org and https://www.cpdforteachers.co.uk and to related electronic databases and paper-based data.
Learning Cultures’ web sites may contain links to third party websites. Learning Cultures Limited is not responsible for the information practices or the content of such third-party web sites.
2. Personal Information
Learning Cultures Limited offers a variety of services linked to professional development and training for leaders, managers, teachers and support staff in schools, colleges and other related organisations. Learning Cultures Limited collects information from individuals who work within a school, college or other related organisation. The information we collect is linked to their place of work including name, their school email address, telephone number and the address of the school. We rarely take personal email addresses or other information relating to individuals and only with their written permission.
We may collect information from visitors to our websites in a variety of ways, including, but not limited to, when visitors or customers register to subscribe to the Learning Cultures Limited newsletters and news posts from the websites, complete a booking form or enquiry form, place an order, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our web site or through other forms of communication. Customers may be asked for, as appropriate, their name, school, college or company their email address related to the school, college or company and their school, college or company email address, mailing address and phone number. We will collect this information from customers and those making an enquiry only if they voluntarily submit such information to Learning Cultures Limited or where it is in the public domain on websites and documents. Visitors to the website and customers and those who make enquiries can ask for their details to be removed from our data records at any time.
When expressing an interest in obtaining additional information about the service or registering to use the service, Learning Cultures Limited requires you to provide us with contact information, such as name, establishment name, address, phone number, and email address, both for the individual and the school, college or company. This information is essential in order that Learning Cultures Limited can process orders and make relevant contact linked to the services we provide. Learning Cultures Limited may also ask you to provide additional information, such as the size of the school, LEA or other Trust or Alliance affiliation, number of teachers and information relating to the roles of those taking part in training and development activities. When registering to use Learning Cultures Limited products and services you may also need to provide additional information, such as billing information, once processed this data is deleted by Learning Cultures Limited.
As you navigate the websites of Learning Cultures Limited, we may also collect information through the use of commonly-used information-gathering tools, such as cookies. (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, the type of computer used to connect and the actions you take on the websites of Learning Cultures (such as the Web pages viewed and the links clicked).
3. Use of Information Collected
Learning Cultures Limited uses data about visitors and customers to perform the services that we provide. For example, if you fill out our Contact us form on the Learning Cultures web site we will use the information provided to contact you about your interest in our products and services.
Learning Cultures Limited may also use data about visitors and customers for marketing purposes. For example, Learning Cultures Limited may use information you provide to contact you to further discuss your interest in Learning Cultures Limited, the products and services we provide and to send you information regarding Learning Cultures Limited such as information about our courses, products, conferences or events.
Learning Cultures Limited uses Web Site Navigational Information to operate and improve our web sites. Learning Cultures Limited may also use Web Site Navigational Information in combination with the data we have from our customers to provide updates and information about Learning Cultures Limited, the latest policy news and research findings relevant to the schools, colleges and companies for whom we hold data.
In summary we will use data about Learning Cultures Limited customers only for the following purposes:-
- To clarify how customers are using the information contained on Learning Cultures Limited websites
Learning Cultures Limited
may use information to understand how our visitors and customers as a group use the services and resources provided on the Learning Cultures Limited website.
- To improve the effectiveness of our website
Learning Cultures Limited may use feedback from visitors and customers to improve our products and services and offer new products and services as we learn about new organisational, policy and research focuses.
- To promote our products and services, to send out survey information and to provide visitors and customers with news items and new features.
To send visitors and customers information they agreed to receive about topics Learning Cultures believes may be of interest or relevant to their needs.
- To send periodic direct and digital mail
Learning Cultures Limited may use the educational establishment business email address or contact details with establishment email details to send customers information about the services that Learning Cultures Limited provides as well as updates relating to the customer’s involvement with us. We will also use the establishment and contact details relating to employees within the establishment to respond to their enquiries, questions, and/or other requests. If visitors or customers decide to opt-in to our mailing list, they will receive emails that includes news about Learning Cultures Limited products and services and updates to our products and services. Visitors and customers may update their subscription details or unsubscribe from receiving future emails at any time. Learning Cultures Limited endeavour to ensure that there are simple instructions at the bottom of promotional material so that it is relatively easy to request to be unsubscribed.
4. Web Site Navigational Information
Learning Cultures Limited uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as visitors and customers visit our websites. (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information Learning Cultures Limited may collect and how Learning Cultures Limited use the information.
Third Party Cookies
Learning Cultures uses ‘analytics’ to track and analyse non-personally identifiable usage and volume statistical information from visitors and customers that visit our websites. Learning Cultures Limited use other third-party cookies to track the performance of promotional campaigns sent out periodically. The information provided to third parties does not include personal information. This Privacy Statement does not cover the use of third party cookies.
5. Public Forums, Refer a Friend, and Customer Testimonials
Learning Cultures Limited newsletters, news posts, a forum space on our websites. Any personally identifiable information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Learning Cultures Limited is not responsible for the personally identifiable information you choose to submit in these forums.
Learning Cultures will, with permission post customer testimonials about our products and services and case studies as to how the content of our training and development is being used successfully within an individual school, college or business or about a trust or alliance of schools.
6. Sharing of Information Collected
Learning Cultures Limited may share information about their customers with members of the consultancy or training team so that they can contact customers who have provided contact information on behalf of Learning Cultures Limited. This information will only be provided with the permission of the customer or related to the enquiry. Learning Cultures will not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes.
Learning Cultures Limited reserves the right to disclose personally identifiable information of the customers of Learning Cultures Limited if required by law or if Learning Cultures Limited reasonably believes that disclosure is necessary to protect the rights of Learning Cultures Limited and/or to comply with a judicial proceeding, court order, or legal process.
7. Correcting and Updating
Customers may update or change their registration information by editing their user or organisation record. To update a user profile, email us through our Contact us page on our website.
8. Data Storage
Learning Cultures Limited uses robust security measures to protect customer and visitor data from unauthorized access, to maintain data accuracy, and to ensure the appropriate use of customer data to provide information about our services and products, to ensure we provide a high-quality service for customers using our products and services and to provide a follow up service for our customers.
Learning Cultures adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of information, school name, individual name, school email, contact email, organisation address and telephone number, role of the individual and also for forum use, username, password, transaction information and any other data stored on the website and database of Learning Cultures Limited.
10. Changes to this Privacy Statement
Learning Cultures Limited reserves the right to change this Privacy Statement. Learning Cultures Limited will provide notification of the material changes to this Privacy Statement through websites belonging to Learning Cultures Limited at the time the change takes effect.
11. Contacting Us
Learning Cultures Limited, The Post House, Astley Abbotts, Bridgnorth WV16 4SW